Shipping policy

Thank you for shopping with Viyom Aureli!

Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Destination We currently ship within Canada only.

Shipping Rates

Free standard shipping on all orders over $35 CAD

A flat shipping fee applies to orders under $35 CAD

Delivery Times

Standard Shipping: 3–5 business days

Expedited Shipping: 2 business days (where available)

Delivery times are estimates and may vary depending on your location and carrier availability.

Order Tracking Once your order has shipped, you will receive a confirmation email with your tracking information.

Delays Viyom Aureli is not responsible for shipping delays caused by carrier issues, weather, or other circumstances beyond our control.

Questions? If you have any questions about your order or shipment, please contact us at support@viyomaureli.com